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FAQs
FREQUENTLY ASKED QUESTIONS
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Are my jewels waterprroof?Our jewelry is mostly made of stainless steel, gold-plated or gold-plated. They are very resistant. We also add a hypoallergenic and anti-oxidant varnish on the charms, pendants and earrings. However, if you want to keep your jewelry for a long time, we always advise against wearing them while showering or playing sports.
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How to personalize my jewelry?If you'd like to customize a piece of jewelry or even get some advice, you can send us a private message on Instagram.
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How soon will I receive my order?Because jewelry is handmade, delivery times will be extended from 1 to 4 weeks.
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Can I get reimbursed?Of course it is possible to get a refund (with a 10% discount from the purchase price) or an exchange coupon. We do not pay shipping costs for returns. We do not accept refunds on customizations and rings.
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